User Experience & Product Design

Swift Spin

Swift Spin

An Exploration of Service Design

The Timeline

5 Weeks

The Team

Chelsea Braun
Marina Lazevaric
Edward Roberts
Erica Queen


The Challenge

Design and information experience for a product, service or experience.

The DEsign

Revolutionizing Urban Laundry. A remotely managed laundromat and service that allows you to reserve machines, monitor status and control settings via an easy to use, Mobile App or the onsite Kiosks. If brick and mortar is you thing, enjoy a quiet comfortable cafe setting. Either way rest assured that your items are safe and secure with booking and access control specific to each user.


  • Research and Empathy Building
  • Personas and Scenarios, Customer Journey Mapping, Lean Canvas
  • Experience Prototype / Usability Evaluation
  • Prototyping; Interactive Mobile Application and Kiosk and Physical Space modeling
  • Final Presentation and Slides (10 min.) Service/Product Video (2 min.)